Kamis, 02 September 2010

Remote Desktop Management Creates Efficiency

When using remote desktop management programs you can free up your IT for other tasks. It will be much easier to fix and improve the performance of the computers in your network. Computers outside of the network can be repaired as well if they are set up on the system. The IT or repair person will be troubleshooting remotely but will see the same desktop screen that you have up on your computer.

 

Someone can access your computer from afar and troubleshoot, change settings, or anything else that needs to be done to get the machine up and running again. The ability to share control will free you up from disassembling your PC and hauling it into the tech shop. Companies with multiple computers are perfect candidates for this type of management program. The IT seems to be the busiest employee in the company no matter where you work. A good deal of time is spent in walking from office to office to help with computer issues. Imagine the ability to resolve most problems remotely. The time saved could be significant.

 

The programs available run on a high transfer speed so the process can be quickly executed. There is access of other computers through network connections. An IT or other person assigned to help with computer issues can remain in place and access your computer remotely. They will see your desktop just the way you see it. Whatever you may have been working on doesn't need to be shut down while the process is in progress. A full desktop screen can be observed by the technician to make it easy to see what may be happening. Screenshots can be captured and kept for reference or research, as in the case of an error message or other special information that may be needed to do a diagnostic on the computer.

 

Remote computer performance can be watched by the tech and any information that is relevant to the problem can be recorded. The IT will be able to discover what the user is experiencing, which is much easier and more effective than the user trying to explain the problem to the tech. Once the trouble has been identified, the tech can then perform any action necessary to get the computer back to its running state. It can be shut down or restarted if necessary. It can be powered off completely or a hard reboot can be performed. Other possible functions are locking and unlocking, logging on or off, and launching or killing applications. There are different types of remote desktop control software. Some provide only the simplest access and some provide full access including the override of a computer completely. Basic access levels include the interactive access and the capture capability for screen shots. The middle of the road programs usually give the user those features in the basic programs plus more. The capability of shutting off the computer remotely, screen cast recordings, remote user chat options, lists of applications on the computer, performance data, inventory, and the ability to print the information.

 

A remote desktop management program that has all the bells and whistles will typically include everything in the basic and medium access type programs and more. They may contain the ability to create a PC schedule of file operation. There is an option for added inventory data such as processor info, disk drives, printers, OS hotfix info, and program folders.

Rabu, 01 September 2010

Patch Management Software Provides Automated Security Answers For Now

Large corporations as well as small businesses have begun to turn to automated patch management software for security and updates. The average user has become used to the security updates and fixes and businesses have much more to secure against. The frequent patches and additions to the Windows operating system has accustomed the consumer to the need for fixes on a regular basis.

 

Most home users will enable automatic updates for the Windows operating system and this is a specific and limited type of patch management software. There are many more programs on almost every computer which also require patching. For the larger company or business, this can be a time and labor intensive job keeping up with patches and securing the system.

 

However today there are multiple choices in programs for managing updates and patches automatically or semi automatically. Security of the company assets is a primary source of concern for many businesses and enabling the latest security fixes provides enhanced security and functionality to the programs. Although these patches are essential they can be time consuming in larger operations if patch software management is not used.

 

These programs usually have a special console and it may well be located on a single master machine on the network. The master console can determine which programs should be patched and which should be overlooked. The user can also determine from which website a patch should be downloaded.

 

A company with multiple machines may well have different purposes for each one and different programs installed as well. In that case the management software will scan each machine separately and apply the patches or fixes. Software to manage patches will usually intelligently apply only those patches necessary for the programs present on the machine.

 

There are two broad types of management programs for patches that are used in both businesses and for home users. The first is an agent based patching solution. Agent based means simply that a small program is resident on each computer and scans the machine it is on, downloads the necessary patches and then reports to a central computer. This method is bandwidth intensive but mostly automated and efficient on a large scale.

 

Other types of management programs use a central machine as the controller. This central computer with a program on it scans each of the machines in the system applies the necessary system changes on the targeted computers in the network. This is known as agentless management in that the only requirement for the other machines is that they be connected to the network, instead of the internet as is required for agent based solutions. The agentless type of management software requires more direct supervision than the programs which reside on individual machines.

 

At one time, the labor was intensive to maintain security and upgrades on computers in large networks, the entry of patch management software has cut the costs considerably. Automatic management programs for the home computer user are widely accepted. Businesses and corporations on the other hand have wider considerations and the labor required, the amount of bandwidth used, and the security needs of the business should enter in to the decision of which type of automated software is best.

Senin, 30 Agustus 2010

Sound Decision - Software Patch Management To Improve Efficiency

With some much new technology out in the world, it just makes sense that there is an equal amount repairs needed done. Software patch management helps programs adapt to the quickly changing technological world. More often than not they can be set to run on their own whether the computer is being used or not. This rarely affects the computers ability to process things. This could be done manually. Nobody really has the time or money to pay a person to sit there and repeatedly click buttons on a multitude of computers. You would almost have to hire an extra staff just to handle all of the work. By using the built in settings to have the program do this automatically, you can save a bundle.

 

There are several problems with trying to do each installation manually. The computer has to be taken up by an IT worker and this means that two workers are having to wait for the installation. This can all be resolved with automatic scripting so that both the IT worker and the office worker can continue doing other duties. There are many programs to select from. This selection process should be directed at fitting your business needs. Many programs have different features and those are what should be looked at. You want a software that is customizable to your needs as well as easy to use and maintain.

 

Patch management is a good way to protect your company from malicious attacks. Many hackers are able to manipulate the vulnerabilities in systems that have not been closed by a corrective patch. A good software will be able to scan your computers and determine which patch should be applied. Companies have been disabled or completely shutdown for days because of hackers manipulating security loopholes created by not patched computers. The hackers are able to gain full control of one computer that is not entirely protected and then use it to tie up bandwidth for their own purposes. They are then also able to install viruses and worms on your network.

 

These attacks can be prevented and stopped by continually checking the terminals on your network. If one fails to meet the patch update standards then it will be immediately patched. This means that the opening that was left for the hacker is no longer open and the system is once again protected.

 

The software patch management programs on the market make it easy to keep up with the countless patches for all the market software. Your workers will not even have to see the patch taking place except in a few occasions where the computer will need to be rebooted. Your IT staff as well as your office workers will appreciate being able to go about their daily duties uninterrupted by annoying software maintenance. This will increase your productivity as well as the moral of the office and your IT department. Anything that can make a tedious job faster and less intrusive is good for the company.

Jumat, 27 Agustus 2010

How MSP Software Can Improve Your Business

MSP software is a must for all managed service providers. Managers who have this type of software, can instantly access pertinent information about the networks they are monitoring. Whether you are monitoring a LAN network for a small business, or you are attempting to monitor the routers within a large enterprise, MSP software can make the process of monitoring networks seamless and very easy to handle overall.

 

Many managed service providers find it very difficult to provide the level of service their customers are looking for at all times. If you are managing many networks, it can sometimes be overwhelming to attempt to meet the demands of each one of your clients. By having managed service provider software though, you can make the process of managing multiple networks very simple and efficient.

 

Network managers find this type of software to be incredibly useful, because it can provide an abundance of detailed information about a network's activities. Whether network managers need to assess the efficiency of individual devices within a network, or they need to assess a network's overall efficiency, they can easily do so by reviewing the information that is provided by this type of program.

 

By reviewing detailed information about individual devices within a network, as well as having the ability to view a network as a whole, you will not only be able to fix problems that may be arising within the network, like an improper use of network devices, insufficient computing power being provided by devices, or other problems, but you will also be able to improve the overall efficiency of your network as well.

 

This software can even automate the process of managing a network as well. This software can provide notifications when a problem is about to arise within a network too. In this way, MSP software can help managed service providers avoid problems altogether, because the problems can be fixed before they actually cause a disruption within the communications of a network.

 

Network managers also commonly find the feature that lets them access devices from a remote location to be very useful. By having the ability to access devices remotely, network managers can make their services more efficient. By making their services more efficient, clients are assisted in a much more timely manner. In this way, the services of a network manager become more valuable in the eyes of customers.

 

Along with monitoring the connections between different devices in a network, this type of software can even provide monitoring services for reviewing the efficiency of individual device components as well. As a network manager, you will be able to access detailed information about each device that may be present within a network when using MSP software. By accessing this information, you will be able to assess whether or not the components currently being used in a network can handle the demands a company is currently facing.

 

Obviously, MSP software can be used in many different ways. If you are a managed service provider, you should certainly look into how this software can improve the quality of the services you provide to all of your clients.

Kamis, 26 Agustus 2010

What Is An IT Management Solution

IT management software is a very broad and general term. It can mean the use of one or several different kinds of software to track or manage various aspects of your workplace. Large projects regarding your information systems can be managed no matter how complicated they may be.

 

If you have several technicians and other employees that will need to work on your project you can even track their hours and thoroughly handle your resource scheduling through use of a program. The tasks they are assigned to and the allotted finish time will be tracked. The actual time that the task takes to complete is also recorded. Progress for each component of the project will be obvious and can be seen readily.

 

Any routine maintenance tasks that your IT technician would perform can be scheduled into the system. You can program alerts or reminders for the technical team to give them a heads up when its time to analyze a specific aspect of the system. Their time spent on each task can also be recorded.

 

When a larger project is attempted there are usually complications that need to be addressed. This is called the critical path, meaning the series of tasks that need to be performed in exact order because they all depend on each other. Optimizing a project by being aware of and managing these items in the critical chain will make for a better run project.

 

When a complex project is proposed, there will be many levels of people involved that will need to have specific information. Depending on their specific jobs, they might need to be kept apprised of the projected task lists, scheduling, planning of completion time and scheduling of employees, case histories of similar projects and their outcomes, and any information that can help them to determine the efficiency and justification for the project. The information can be delivered to each participant according to their level of access. Desktop applications can be set up for easy monitoring.

 

There are several different ways to use this software and you don't need to have a large company with a large and complex project to take advantage of these programs. Home improvement projects are perfect examples of how you can use this on a personal level on your home computer. Track everything from the initial design concept through to completion. Keep tabs on every aspect of the job including the contractors you use and the materials that will be needed.

 

You can imagine how this type of program will change the way you manage large projects. Desktop applications can be very convenient. The job can be tracked completely by use of a desktop shortcut to the web based data. The information is changed frequently and you will have immediate access so you will always know where the progress stands.

 

When you choose to use IT management software for your project management, be prepared to be impressed with the efficiency you'll experience. When the project is managed on the web based system, you'll have instant access to all aspects of the project as it is happening. Being apprised of the progress will allow you to concentrate on other things instead of physically communicating with your IT and trying to keep up with the details.

Senin, 23 Agustus 2010

The age of the computer has changed business in many ways, allowing the manager unprecedented span of knowledge and control over all processes relating to his business. This has allowed for the use of data and information on an unprecedented scale. The drawback is that the available data for any business can be unwieldy and it is very possible to drown the manager in information. This is the time to leverage the power of processing to control the computer via systems management software.

 

Information is the lifeblood of industry, from determining what product or service is needed to handling the myriad requirements that must all be pulled together to create them. Knowing the customer is a complicated business that is not intuitively obvious, and those who crack the code first are the most successful. Information is the key to the code, and information technology allows for its collection and analysis. As this new era of automation matures, the quest for ever greater detail in the information collected and studied grows until there comes a point where there is simply too much to effectively make sense of.

 

Not only is the business of manufacturing a goldmine of data, but even how we find, hire, manage and motivate our workforce is the subject of mountains of information. The process of garnering this information, however, has become an enormous task outside the normal skill set of management. Increasingly we find businesses outsourcing portions of, if not the entire process.

 

This is not to imply that any manager would wish to have less information, far from it. It is that the effort to gain usable, decision-making understanding from the data has been overcome by the methodology for garnering the raw data from which it is distilled. Information carries with it nuances that help determine its meaning in the form of the entering arguments for the collection process. This is the age old recognition that how one asks a question influences the answer to a degree. With the manager expending so much time in collecting reference points and measurements, there is little left to consider the purpose and possible alternative collection means.

 

The reason for the explosion of information technology is that, when used well, it is a tremendous boost to corporate efficiency. Communication can be immensely more effective when all the decision makers of a large organization all have the same information at hand when discussing significant strategy and tactics. But it dos not always tell us what is important. A small airline company can produce thousands of data entry points to track and report the systemic progress of getting an airplane in the air on time. But this will never help a manager figure out that what the customer cares about is not the takeoff time, but the landing time at destination.

 

Not surprisingly, this phenomenon is known to information system specialists, who are working feverishly to reign in the complexities of using management tools. It should also be no surprise that the solution will likely entail software designed to run or enhance the existing management tools, computers in charge of computers. This secondary iteration of control is much like the levels of management in a company, with each successive level designated to run the level below, allowing the higher levels to focus on a more strategic role.

 

Everyone who has been in business knows that it is unnecessary and counterproductive for the CEO of a major company to have to deal with every detail of daily operations. Likewise, managers need to be able to ask operational information of their management system and get the answers they need without having to personally collate the individual pieces of information necessary for their development. This is why it is essential the information be loaded into the system by all employees in a coordinated master software plan.

 

So while it is important that someone is aware of the collection and interpretation of all the detailed information a company has, there has to be a way to develop that raw data into useful knowledge for each level of management. This is the crux of systems management software, manipulating data collected by software systems to develop actionable information for leadership to run the business efficiently and profitably.

Senin, 09 Agustus 2010

Cost-effective Network Management: The Benefits And Advantages

With the advent of Information Technology in business came the feature of business automation. Automation not only within one's own sphere of work or operation, but in synchronisation with operations outside the local sphere also. This gave rise to networks. To manage individual networks as an integrated entity came in Network Management and nothing on earth this day is worth if it not be cost effective. We therefore end up with Cost-effective Network Management as a necessity for the day's activity. A complete network is made up of two components. They are the hardware component and the software component. One has to only see it to believe it so far as the number of individual components that comprise a complete network.

When any one of these components faces a bug that retards or stops its working the Network Manager is the individual who is called upon to provide a solution. A complete view of the network and its operations from wherever the network manager is located becomes a necessity for providing the solution. Given the ever changing scenario of any business house which goes with the current volatile market factors, the individual networks that run the business house proceedings are equally altering. A pencil drawn map of the network one day would never match the same drawn on a subsequent day. A tool which is capable of providing a continuously updated view of the network and its functioning is the need of the day. This software should also have the capability to permit the network manager remotely manage the various components that make up the network..

Managed Services Provider is one such class of software which gives an integrated view of the complete network and the various programs that is running upon it. The software could be one that needs no user intervention, then there are others which need to be executed by a network manager and there are those which are a mix of both. Depending on availability and competence of the network manager the type of MSP software is to be selected. Maintaining an individual network administrator at each location and they trying to work out the problem and solution of the network when it occurs would be a costly issue. The software in comparison would be a much lower priced object. No further explanation is required for the cost savings accrued. To judge the ability of an MSP solution, two major issues are taken into consideration. How deep and wide does the software present the network hierarchy to the network administrator and how strong is its reporting process. Individual companies creating the MSP however add different features in their advertisement campaigns. The ease with which the software can be deployed across the entire network, how much system resources does the software demand, these and many other similar features are used by individual MSP makers in their marketing strategy.

The prime factor on which would depend the success story of a business house today is how cost-effective a network the house is able to sustain. Managed Service Provider helps is lowering the cost incurred by the business house towards its e-business venture and therefore it can be termed as the most Cost-effective Network Management tool.